Privacy Policy & SMS Terms of Service

RollRight Mobile Trash Compaction

Effective Date: 14 November 2025

Turret Waste Management LLC d/b/a RollRight Mobile Trash Compaction
855 Heather Rd, Deerfield, IL 60015
Email: info@rollrightmtc.com

1. Overview

This Privacy Policy and SMS Terms of Service (“Policy”) describes how Turret Waste Management LLC d/b/a RollRight Mobile Trash Compaction (“RollRight,” “we,” “our,” or “us”) collects, uses, and protects personal information obtained from customers through in-person forms and conversations, plus through phone calls, SMS messages, and related communications conducted through our Grasshopper communication system. By providing your phone number or communicating with us by text or call, you consent to the practices described below.

2. Information We Collect

We may collect the following information directly from you:

  • Name, business name, and contact details (phone number, email address)

  • Payment information as needed to complete transactions

  • Message content, service details, and correspondence records

We do not collect device or usage data (e.g., cookies, IP addresses, or location data).

3. How We Use Information

We use the information we collect solely to:

  • Communicate with customers about services, quotes, and scheduling

  • Provide service updates, appointment reminders, and other transactional notifications

  • Process payments and manage customer accounts

We do not sell, rent, or share customer information with any third parties, except as required by law or legal process. Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

4. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Rollright, from 815-986-5864 regarding account notification, customer care, delivery notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 815-986-5864 or info@rollrightmtc.com. Mobile opt-in information is never shared with third parties.

Message frequency may vary depending on your relationship with us. Message and data rates may apply.

5. Opt-In and Opt-Out

You may opt in to receive messages by:

  • Providing your contact information verbally or in writing

  • Contacting RollRight directly via phone or text; also by texting “Dumpster” to 815-986-5864.

You may opt out at any time by replying STOP to any message. After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-enroll. To request help at any time, reply HELP.

6. Data Retention

  • Text message content is retained for 12 months.

  • Customer data is retained for up to 24 months after the customer relationship ends.

  • Payment information is securely processed and not stored beyond what is necessary to complete transactions.

7. Data Security

We rely on Grasshopper’s standard security measures to protect communications and stored data. We also restrict internal access to customer information to authorized personnel only. While we take reasonable steps to protect data, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

8. Data Sharing

We do not sell, rent, or share any personal information with third parties. Information may be disclosed only:

  • When required by law, subpoena, or regulatory request

  • To prevent or respond to suspected fraud, security issues, or legal violations

9. Service Eligibility

Our services are intended for U.S.-based commercial and industrial customers only. We do not knowingly collect or store information from individuals under the age of 18.

10. Changes to This Policy

We may update this Policy periodically. The latest version will be available upon request by email. Continued use of our services after notice of updates constitutes acceptance of the revised Policy.

11. Contact Us

For questions, privacy concerns, or to request data deletion, please contact:

Turret Waste Management LLC d/b/a RollRight Mobile Trash Compaction
Email: info@rollrightmtc.com